Return policy

We understand that sometimes a hat might not be the perfect fit, and we want you to be completely satisfied with your purchase from goorbroshats.com. That's why we have a hassle-free return policy to ensure your shopping experience is as seamless as possible.

Returns: If for any reason you're not satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange. To initiate a return, simply contact us at [email protected] with your order number and reason for return. Our customer service team will guide you through the process and provide you with a return authorization.

Please note that returned items must be in their original condition, unworn, unwashed, and with all tags attached. We reserve the right to refuse returns that do not meet these criteria.

Refunds: Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. Upon approval, refunds will be processed within 7 business days to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account depending on your financial institution.

Exchanges: If you would like to exchange your item for a different size, color, or style, please contact us at [email protected] to arrange the exchange. We will do our best to accommodate your request based on product availability.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure your return reaches us safely.

Your satisfaction is our priority, and we're committed to making the return process as easy and convenient as possible. If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].

Please contact our Customer Service to get the return address and don't return the item to the address listed on our webiste .

Thank you for shopping at goorbroshats.com. We appreciate your business!